Businesses should demand outstanding technology when it comes to having their websites and applications run on a virtual private server (VPS hosting) plan. Allocated hardware resources, enhanced data security, and stable, consistent performance are all important factors most business owners need in order to maintain a great online service for their customers. But along with the technical features, businesses need a VPS hosting provider they can trust to deliver on its promises of excellent customer service and support.
Alexandra N. Ryan, Vice President of Change and Learning at Evantec, depends on the company’s website to serve e-learning to corporations, including learning portals and a range of learning management services. Another division of the company, Evantec Lab Supply, also has a website that runs on VPS hosting to showcase its variety of laboratory consumables. Before discovering Hostek.com, Evantec chose a VPS hosting company that rarely did what it needed to do to keep these websites online.
In Hostek.com’s latest Customer Success Story, learn how Evantec was continually let down by an unresponsive hosting provider and was eventually forced to find a new provider fast. You will also learn how Hostek.com supported Evantec by providing excellent services at an affordable price, and assisted with the complex process of migrating the company’s data.
Giving Evantec a VPS hosting plan with dependable service and support
Some aspects of a VPS hosting service are easy to check thoroughly as soon as your virtual server is online. Most technical features, including software applications, root access, and hardware resource allowances, can be tested to ensure that your hosting provider is giving you everything that you need. However, technical support and assistance is difficult to measure in the short term. For Evantec, the company’s former VPS hosting provider promised excellent service but failed to deliver repeatedly.
The new Evantec Customer Success Story from Hostek.com describes how the potential complexity of a migration made Ryan and her team reluctant to find a new VPS hosting provider. It was only when Evantec’s former hosting provider went out of business that the company was left with less than a month to find a new hosting company they could trust.
Ryan also shares the way Hostek.com took a proactive approach to technical support, assisting Evantec before, during, and after the migration. Hostek.com made regular calls to the Evantec team, checking that everything was on track for a successful switch. Now, with their new VPS hosting plan online, Hostek.com continues to give Evantec the 24/7/365 support the company requires.
Read the new success story from Hostek.com now to discover the importance of customer service to a company like Evantec, and how Hostek.com enables Ryan and her Chief Technical Officer (CTO) to focus on other areas of their work.
Reliable VPS hosting services from Hostek.com
With a long history in the web hosting business that goes back as far as 1998, Hostek.com is a VPS hosting provider that is here to stay. Hostek.com gives every customer the hands-on support and assistance they require, helping businesses focus on their overall organization instead of on whether their virtual server is working correctly.
Hostek.com currently offers a wide variety of virtual private server hosting plans designed to meet the demands of every type of business. Services include Windows VPS hosting and Linux VPS hosting plans, with generous hardware resources, hosted on an innovative cloud infrastructure. In addition, Hostek.com provides specialty virtual servers, such as ColdFusion VPS hosting and Railo VPS hosting services.
Every Hostek.com VPS web hosting plan comes with 24/7/365 technical support and free migration assistance to help you make the transition to a more reliable and responsive hosting provider.
To learn more about how Hostek.com helped Evantec migrate their servers and maintain the best possible service, visit hostek.com.
Tags: VPS HostingCategories: Success Stories