We scheduled an initial sales call, discussed our needs, and received a competitive quote. Chris Gentry, who handled our project, was great to work with, attentive, without being pushy. He regularly followed up and made sure we had everything we needed and that the quote covered everything we wanted.
We elected to move forward with Hostek. They quickly started provisioning servers for us, in many cases servers that had specifications different from their core offerings, which didn't slow them down. They even offered to help with the migration from our old host!
Hostek was also well versed in SmarterTools products and was able to install, deploy and host SmarterMail, SmarterTrack, and SmarterStats for us.
"A hosting company that is familiar with the software and platforms we use was instrumental in BANG! choosing Hostek."
Their ability to deploy servers in multiple locations across the U.S. and even in Europe was also a selling point and an option we chose. It allowed us to have our DNS servers geographically dispersed and on multiple backbone providers. As a result, we've silently smiled as companies like ClouldFlare, and even Microsoft have dealt with outages. Meanwhile, our client's sites and email have continued to stay up and available thanks to the reliability of Hostek's solutions.
Still fighting with the firewall provided by the other company, we were skeptical about the firewall solution Hostek provided. It turns out we didn't need to be. It's effectively handled our traffic without all the issues we were having previously. Our nearly nightly site slow-downs magically disappeared.
So to recap, Hostek has
- • Fair pricing
- • Migration assistance
- • Quick and effective support
- • Great uptime
- • And is easy to work with
We've been thrilled with Hostek and would encourage anyone looking for SmarterMail, Lucee, or ColdFusion shared web hosting or Virtual Private Servers to go with Hostek.