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Shared cPanel Server Maintenance - CP1 - 9/21/2020 @ 11:00PM CST

Monday, September 21, 2020 12:59:18 PM CST

We will be perfoming shared cPanel server maintenence on CP1 on Monday, September 21st, 2020 beginning at 11:00PM Central Time.

During this period, websites and databases on this server may be briefly inaccessible as we perform an upgrade to MySQL5.6+, but as always we will work to ensure that downtime is reduced or eliminated if at all possible. 

If you have any questions, comments, or would like to report any issues relating to this upgrade, please contact the Hostek.com support team using the blue icon at the bottom-right of your account's control panel at https://cp.hostek.com/.


Scheduled Maintenance for Mail18

Saturday, September 19, 2020 12:59:20 AM CST

UPDATE: Smartermail Major update on Mail18 has completed and the service has been confirmed to have resumed normal operations. If you experience any problems after this update then please contact support via the link below.

We will be performing a Major update to the SmarterMail service on Friday evening (9/18/2020) beginning at 11:45 P.M. Central.

This will be a Major update to the Smartermail service and all customer data will be retained. We anticipate this will generate no more than 30-90 minutes of unavailability intermittently during this process. During this maintenance process, email services hosted on these servers will be temporarily unavailable for short sections of time as the SmarterMail updates are conducted.

If you have any questions pertaining to the update, please contact our Support team at https://support.hostek.com.


Upstream Network Maintenance in Reading, UK September 14th, 2020

Monday, September 14, 2020 3:27:22 PM CST

        We have been informed by our upstream providers in Reading, UK that they will be performing network maintenance on the uplink network fabrics within the datacenter that provide internet connectivity. The maintenance is taking place on the redundant pair of internet routers in order to update their firmware versioning. The router pair is fully redundant, and disruptions to internet connectivity are not expected, but this RSS is to sate that we will be monitoring the provider's progress during this task.

        This maintenance window will be taking place at the following times:
            Tuesday, September 14th, 2020
                UTC  2200 - 0200
                CDT  1700 - 2100  (UTC -5)

        If you have any questions about this maintenance window, please contact support:
        
        [email protected]  or https://support.hostek.com


Scheduled Maintenance for Mail20

Sunday, September 13, 2020 12:21:42 AM CST

UPDATE: Smartermail Major update on Mail20 has completed and the service has been confirmed to have resumed normal operations. If you experience any problems after this update then please contact support via the link below.

We will be performing a Major update to the SmarterMail service on Friday evening (9/12/2020) beginning at 11:45 P.M. Central.

This will be a Major update to the Smartermail service and all customer data will be retained. We anticipate this will generate no more than 30-90 minutes of unavailability intermittently during this process. During this maintenance process, email services hosted on these servers will be temporarily unavailable for short sections of time as the SmarterMail updates are conducted.

If you have any questions pertaining to the update, please contact our Support team at https://support.hostek.com.


Scheduled Maintenance for Mail19

Saturday, September 12, 2020 12:51:55 AM CST

UPDATE: Smartermail Major update on Mail19 has completed and the service has been confirmed to have resumed normal operations. If you experience any problems after this update then please contact support via the link below.

We will be performing a Major update to the SmarterMail service on Friday evening (9/11/2020) beginning at 11:45 P.M. Central.

This will be a Major update to the Smartermail service and all customer data will be retained. We anticipate this will generate no more than 30-90 minutes of unavailability intermittently during this process. During this maintenance process, email services hosted on these servers will be temporarily unavailable for short sections of time as the SmarterMail updates are conducted.

If you have any questions pertaining to the update, please contact our Support team at https://support.hostek.com.