Network and Server Status


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Shared Reseller cPanel/Linux Server Maintenance - cpr1, cpr2, & cpr3 - 1/19/19 @ 10:30 P.M

Sunday, January 20, 2019 2:02:27 PM CST

UPDATE: Maintenance for the evening was completed at around 1:00AM CST.

On January 19th beginning at 10:30PM CST we will be performing further maintenance on the cpr1, cpr2, and cpr3 shared reseller cPanel servers.

During this time availability for websites on these servers may be intermittent, however in this circumstance we expect interruptions to be very brief if at all present. An update to this notice will be posted when the maintenance is completed.

If you have any questions, please contact our support team at https://support.hostek.com.


Intermittent Reported Slowness in Ashburn, VA

Friday, January 18, 2019 10:57:57 AM CST

Update: The datacenter has address the routing issue and full speed and availability of services has been restored. We are working with the datacenter for a formal RFO, and will update this status when it is available. We apologize for any connectivity issues experienced, and please contact support if any connectivity or speed issues are still being experienced at:

       https://support.hostek.com    or    [email protected]

 

Update: Update: Our Systems Administrators have identified the source of the slowness experienced by some customers in our Ashburn, VA datacenter, but they are located upstream. We have contacted and are working closely with our Ashburn datacenter to resolve their issue, but it is out of our administrative control.

        We will continue working with the datacenter until the issue is resolved, and will update this RSS with additional information as it comes along.

 

On January 18th beginning at 7 AM CST, there have been reports of intermittent slowness in some isolated cases that's affecting a small number of servers. 

Our System Administrators are currently investigating these occurrences and as soon as more information is available we will make an update to our server status page. 

If you have any questions, please contact our support team at https://support.hostek.com.


Shared Reseller cPanel/Linux Server Maintenance - cpr1, cpr2, & cpr3 - 1/17/19 @ 10:30 P.M

Friday, January 18, 2019 1:49:09 AM CST

UPDATE: Maintenance for the evening has been completed.

On January 17th beginning at 10:30PM CST we will be performing some maintenance on the cpr1, cpr2, and cpr3 shared reseller cPanel servers.

During this time availability for websites on these servers may be intermittent, however in this circumstance we expect interruptions to be very brief if at all present. An update to this notice will be posted when the maintenance is completed.

If you have any questions, please contact our support team at https://support.hostek.com.


Isolated Storage Availability issue in Saint Louis - Jan. 16

Wednesday, January 16, 2019 10:01:15 AM CST

Our systems team has identified an isolated issue with one storage array that affected a subset of customers around 12 A.M. CST. The situation is currently under investigation so a root cause can be determined. We will update this server status page as new information is obtained.

 

Please contact our support team in you have any questions or notice any issues with your services.

 

https://support.hostek.com


Saint Louis POD01 Maintenance, Thursday Night, 9PM Central

Friday, January 04, 2019 1:36:19 AM CST

UPDATE: Maintenance for the evening has been completed.

We will be performing maintenance on portions of our public facing infrastructure in our St. Louis data center between 9 P.M. and 2 A.M. CST  tonight, January 3rd. Service disruptions, if they should occur, will be limited to momentary reconnects. If you do experience any issues beyond this, please contact support.

If you have any questions or concerns regarding this maintenance task, please reach out to our support team at https://support.hostek.com or [email protected]