Network and Server Status


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Isolated interruption on merlin.hostingseries.net

Monday, June 07, 2021 12:39:30 PM CST

UPDATE: As of 7:35AM CDT, all e-mail functionality on the Merlin shared server should be working as expected. If you are still experiencing issues, please contact our support team via your billing panel. 

We are experiencing an intermittent interruption of email services on merlin.hostingseries.net that is affecting some customers on that host starting at 3:30am CDT. Further interruption of resources caused a portion of shared (web and database) services to also experience downtime around 4-4:30am CDT but this has been resolved. We will provide an update on the email interruptions when more information is available.


Intermittent St. Louis Network Latency - 06/02/21 - 14:15 CDT

Wednesday, June 02, 2021 10:20:23 PM CST

Beginning roughly 14:15 CDT, we discovered some intermittent latency issues relating to a single compute POD in St. Louis, MO, we are continuing to work with the upstream provider at this time to come to a permanent resolution.

During this time, occasional packet loss and timeout errors may have been experienced while browsing sites and servers on this network.

2021-06-02 @1700 CDT Update: mitigation procedures are in place, service has returned to it's nominal state.


Intermittent St. Louis Network Latency - 05/31/21 - 0900 CDT - RESOLVED

Monday, May 31, 2021 3:24:27 PM CST

Beginning roughly 0900 CDT, we discovered some intermittent latency issues relating to a single compute POD in St. Louis, MO, we are continuing to work with the upstream provider at this time to come to a permanent resolution.

During this time, occasional packet loss and timeout errors may have been experienced while browsing sites and servers on this network.

2021-05-31 @1020 CDT Update: We have put mitigation procedures in place, service has returned to it's nominal state.
 


Intermittent St. Louis Network Latency - 05/27/21 - 0530 CDT

Thursday, May 27, 2021 12:24:07 PM CST

Beginning roughly 0530 CDT, we discovered some intermittent latency issues relating to a single compute POD in St. Louis, MO, we are continuing to work with the upstream provider at this time to come to a permanent resolution. During this time, occasional packet loss and timeout errors may have been experienced while browsing sites and servers on this network.


Intermittent St. Louis Network Latency - 05/25/21 - 0800 CDT

Tuesday, May 25, 2021 6:48:14 PM CST

Beginning roughly 0800 CDT, we discovered some intermittent latency issues relating to a single compute POD in St. Louis, MO. this was mitigated by 0805 CDT, however we are continuing to work with the upstream provider at this time to come to a permanent resolution. During this time, occasional packet loss and timeout errors may have been experienced while browsing sites and servers on this network.