Network and Server Status

Emergency Maintenance on Shared cPanel Server CPCF1 - 04/19/2021 @ 10:30AM

UPDATE: Maintenance has completed at this time. If you run into any issues, please contact our support team.

We are currently troubleshooting and working through an issue on the CPCF1 shared cPanel ColdFusion server which is causing functionality/connection issues for some websites.

An update will be posted here when a resolution is found and functionality is restored.

If you have any questions or comments regarding this upgrade, please contact the Hostek.com support team via your client area.

Friday, April 2nd, 2021 @ 8:00PM CST: CP29 cPanel Shared server DDoS Attack

Friday, April 2nd, 2021 @ 8:00PM CST:

Our CP29 webserver was attacked via DDoS.  Resolution has been executed but could require additional steps to finalize the change. 

If you are still experiencing any issue with your sites on this server, please log into your billing panel at https://cp.hostek.com/ and click the blue icon at the bottom-right to get in contact with our support team.

Intermittent Isolated Slowness - St. Louis, MO - 2021-03-20

We are currently working to remedy an isolated issue in a single compute cluster causing sporadic slowness for virtual servers. We will update this server status as new developments are made.

UPDATE - 2021-03-20 @ 2112 CST: We have implemented mitigations for this issue and are currently monitoring it further. If you are still experiencing slowness, please reach out to our team.

If you have any questions, please open a conversation with our Support team via your Billing Control Panel:

https://cp.hostek.com

Select shared server reboots - 2021-03-03

In order to apply software updates, we are scheduling reboots for the following shared servers at 22:00 Central U.S. time on 2021-03-03.

nt10-STL

nt12-STL

nt13-STL

ntc1-STL

ntc2-STL

We anticipate the reboot will cause the server to be down no more than 5 minutes. If you have any questions, please open a conversation with our Support team via your Billing Control Panel:

https://cp.hostek.com

Intermittent Service Disruption - St. Louis, MO - 20/01/2021

We are currently monitoring an issue upstream of Hostek managed infrastructure that is causing intermittent service disruption. Measures aimed at mitigating said disruption are in place and filtering out the disturbances as quickly as possible. We are working closely with our upstream partners to limit the disruptions experienced. As more information becomes available, we will update this server status.

If you have any questions, please open a conversation with our Support team via your Billing Control Panel:

https://cp.hostek.com