UPDATE: All systems are back online and maintenence has been completed. If you are still experiencing website problems please contact support via the link below.
We will be perfoming shared CF-on-Linux server maintenence on CPCF4 tonight, November 9th, 2019 beginning at 12:00AM Central Time.
During this period, websites and databases on this server may be briefly inaccessible, but as always we will work to ensure that downtime is reduced or eliminated if at all possible. An update will be posted to this notice once work has been completed.
If you have any questions or comments regarding this upgrade, please contact the Hostek.com support team at https://support.hostek.com/.
UPDATE: This issue was caused by a bug in some versions of MariaDB. A patch has been applied and all servers should be online and working as expected. If you are still experiencing issues, please contact our support team via the URL below.
We have encountered an issue with MySQL on several shared cPanel servers and are working to resume normal operations as soon as possible. Until then, database access to websites on these servers may be intermittent or read-only. The following servers are affected:
This list will be updated as the issue is fixed. If you have any questions or comments, please contact our support team at https://support.hostek.com/
This evening, Thursday October 29th, 2019, we will be performing routine maintenance on our core switching pair in Ashburn, VA. This is the same task outilined in the RSS titled "Shared Storage and Network Maintenance in Ashburn, VA October 24th, 2019 12:00AM Central" that was rescheduled due to emergency maintenance on part from our datacenter staff. No issues or associated downtime is expected. The maintenance will begin starting at 2200 Central and should take no more than 2 hours.
If you have any questions regarding this maintenance task, please contact support at:
[email protected] or https://support.hostek.com.
This RSS will be updated upon firmware upgrade completion.
We are currently working to resolve general slowness and connectivity issues in our POD01, Saint Louis datacenter. These issue are being caused by multiple distributed denial-of-service attacks from differing origins. We are concurrently working on mitigating these attacks, and contacting customers being targeted to place them behind dedicated filters to mitigate the effects observed by other customers.
If you have any questions of concerns about this event, please contact support at:
[email protected] or https://support.hostek.com
We were able to isolate and resolve the latency issues this morning at 7:10am CDT and all services are back to normal.