Network and Server Status


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Shared cPanel Server Maintenance - CP12 - 08/16/2019 @ 11:30PM CST.

Saturday, August 17, 2019 3:16:33 AM CST

UPDATE:Maintenence has been completed. If you are still experiencing website problems please contact support via the link below.

We will be perfoming shared cPanel server maintenence on CP12 tonight, August 16th 2019 at 11:30PM Central Time.

During this period, websites and databases on this server may be briefly inaccessible, but as always we will work to ensure that downtime is reduced or eliminated if at all possible. An update will be posted to this notice once work has been completed.

If you have any questions or comments regarding this upgrade, please contact the Hostek.com support team at https://support.hostek.com/.


Shared Server Maintenance - ntc37, ntc40, ntc41, ntc42, and ntc43

Tuesday, July 10, 2018 10:26:58 PM CST

We will be performing an Operating System upgrade on our shared servers ntc37, ntc40, ntc41, ntc42, and ntc43 on Thursday, 7/11/18, beginning at 9 P.M. Central.

This will be an in-place upgrade so all customer data will be retained. We anticipate this will take no longer than 15-30 minutes per server to complete. During the process, websites hosted on these servers will be temporarily unavailable.

If you have any questions pertaining to the upgrade, please contact our Support team at https://support.hostek.com.


[Update] Saint Louis POD2 Edge Gateway Maintenance 8pm-10pm CST

Thursday, July 12, 2018 11:42:49 PM CST

7/12/18 Update: Critical maintenance tasks have been completed without incident.

 

Update: Maintenance is still underway, but critical tasks are being postponed as the window for this service task has been overrun. Maintenance will commence on Thurs. July 12th at 8 PM - 11 PM. This status will be updated when service has been completed.

 

This maintenance has been re-opened for Wed. July 11th at 8 PM - 10 PM CST. This status will be updated as soon as
maintenance has completed.

 

We are postponing this maintenance window until later this week. We will update this server status with the new date and time once available.

 

This evening, we will be performing maintenance on our Saint Louis Zone2 (POD02) public facing routers.

The window of operation is 8PM-10PM CST.

This upgrade will be performed on the standby, fail-over router, and should not affect public connectivity, but if you experience any issues around this time, please notify our support team at [email protected] or https://support.hostek.com


Network issue with STL-P2 - Resolved

Monday, July 09, 2018 10:54:11 AM CST

10:49AM CST - We experienced a short network related issue within a single zone (STL-P2) in our St. Louis, Missouri data center. This only affected servers contained within this single zone, so servers in other zone environments remained operational.  

This issue has since been resolved already by our administration team, however, they are researching this further to ensure that this does not re-occur.

 
This issue has since been resolved already by our administration team, however, they are researching this further to ensure that this does not re-occur.
 
We appreciate your patience and please let us know if you encounter anymore issues.

10:35AM CST - We are currently experiencing an issue within our St. Louis data center with one of our single pod environments (Pod 2).  This is only affecting the servers at this specific data center that are contained within this pod.  Our administration is currently working on resolving this issue and we will be updating this status page as we have additional information.


Shared Server Maintenance - NT15

Sunday, July 08, 2018 4:22:25 AM CST

UPDATE: This maintenance was completed as of July 8th at 12:45 AM. After completion, all services on this shared server have resumed normal operations.

In the event that a domain\site is encountering any difficulties after this process completed, please contact our support team by submitting a ticket via (https://support.hostek .com) emailing ([email protected]).
 
 
We will be performing an Operating System maintenance on our shared servers NT15 on Saturday, July 7th, beginning at 11:45 P.M. Central.
 
This process is being conducted to complete Windows system and disk maintenance, so no customer data will be affected. We anticipate this will take no longer than 45-60 minutes to complete. During the process, websites hosted on these servers will be temporarily unavailable.