Network and Server Status


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(UK ONLY) Network Outage

Friday, April 20, 2018 6:13:03 PM CST

At 23:23 (London Time), on 4/20/18, we were subjected to an upstream network outage that lasted roughly 16 minutes. The cause of the outage was a DDoS attack against another customer of our data center provider in Reading. We are still gathering details of the event from the data center. In the meantime, if you have any questions, please reach out to our Support team.

 


Shared Server Maintenance - NTC33, NTC34, and NTC35 - 4/11/18

Wednesday, April 11, 2018 6:28:16 PM CST

 

We will be performing Operating System upgrades on our shared servers NTC33, NTC34, and NTC35, tomorrow night (4/11/18) beginning at 9 P.M. Central.

 

This will be an inplace upgrade so all customer data will be retained. We anticipate this will take no longer than 15-30 minutes per server to complete. During the process, websites hosted on these servers will be temporarily unavailable.

 

If you have any questions pertaining to the upgrade, please contact our Support team at https://support.hostek.com.


Shared Server Maintenance - NTC28, NTC29, and NTC32 - 4/4/18

Wednesday, April 04, 2018 1:54:04 AM CST


We will be performing an Operating System upgrades on our shared servers NTC28, NTC29, and NTC32, tomorrow night (4/4/18) beginning at 9 P.M. Central.

 

This will be an inplace upgrade so all customer data will be retained. We anticipate this will take no longer than 15-30 minutes per server to complete. During the process, websites hosted on these servers will be temporarily unavailable.

 

If you have any questions pertaining to the upgrade, please contact our Support team at https://support.hostek.com.


(UK ONLY) London Internet Exchange(LINX) network issue affecting connectivity

Wednesday, April 04, 2018 2:06:31 AM CST

We'd like to provide you with an update on the UK Linx situation. Following the incident at 17:05 today, when there was an interruption to routing across LINX, there have been no recurrences. There should be no ongoing effect to services.

We are awaiting the results of further investigation, but will continue to monitor the situation. For now, the incident will is considered closed.


Shared Server Maintenance - NTC19, NTC23, and NTC24 - 3/28/18

Wednesday, March 28, 2018 1:02:34 AM CST


We will be performing an Operating System upgrade on our shared servers NTC19, NTC23, and NTC24, tomorrow night (3/28/18) beginning at 9 P.M. Central.

 

This will be an inplace upgrade so all customer data will be retained. We anticipate this will take no longer than 15-30 minutes per server to complete. During the process, websites hosted on these servers will be temporarily unavailable.

 

If you have any questions pertaining to the upgrade, please contact our Support team at https://support.hostek.com.