99.999% Uptime Guarantee

What is High Performance Disk Space

By utilizing Dell's Compellent SAN, a true Enterprise grade storage solution, we have a unique high performance disk space solution. This "smart storage" forces all disk write activity to RAID 10, which is the fastest redundant storage configuration. Over a short period of time, data is then moved to RAID 5 storage for efficiency in disk read activity with a combination of higher storage capacity. This allows us to keep prices affordable while providing such a high performance disk solution.

What Makes Hostek's Private Cloud Different?

Every part of our disk storage is redundant. We not only have multiple primary SAN's (as described above), but we have invested heavily into secondary SAN's with live replication from the primary SAN—which ensures recovery in the event of a problem with the primary SAN. With little effort. we can recover your server from failure from the backup SAN.

Does The Operating System (OS) Use Part Of This Space?

Yes, as with any VPS or Server that can be completely customized, the OS uses part of the disk space.

We currently offer the following operating systems for your Linux (Unmanaged) VPS Server:

• CentOS 6
• CentOS 7
• Ubuntu 16.04 LTS
• Ubuntu 18.04 LTS

What Processor Is Used?

For those of you that like details... we use fast Xeon e5-2667 v2 3.30ghz processors. Many hosts use older/slower 2.4ghz and 2.7ghz. This CPU speed is important to your site's performance.

* 37.5% faster than 2.4 Ghz
* 22.2% faster than 2.7 Ghz

Scalable Processor

Additional processor cores can be added to your server if you have an application that requires additional processing power. In most cases, the packages we have devised are based on the needs of average customers. We realize however that there may be cases where you need additional processing capabilities. In these rare cases, our Support team members can schedule an upgrade to your server's hardware features upon request.

If you have MS SQL Web, Standard, or Enterprise Edition installed, the license only covers two processor cores, and you may be required to add an additional SQL Server license if the number of processor cores is increased. For performance and optimal resource usage, it is strongly recommended to host SQL Server instances on separate VPS servers.

For pricing, see the Optional Add-Ons section under the relevant VPS hosting plan.

Scalable Memory

With our cloud infrastructure, your server's memory can be scaled quickly from 1GB to 256GB. In most cases, this upgrade can be performed within minutes and requires a simple reboot.

Guranteed RAM

The resources allocated to your VPS are guaranteed resources.

To request additional memory for your server, simply contact Support.

For pricing, see the Optional Add-Ons section under the relevant VPS hosting plan.

Network Port Speeds

Each of our virtual machine hosts are equipped with redundant 1Gb Links. Individual VPS servers are provisioned with 100Mbps connections.

Scalable Bandwidth

If required, server bandwidth can be scaled to accomodate the needs of your traffic.

Burstable Bandwidth

For abnormal network traffic patterns, burstable bandwidth allows your VPS to handle network requests without interruption.

Unlimited Bandwidth

Unlimited bandwidth means that there are no hard limits placed on the amount of bandwidth, or network traffic, either to or from your server.

Unlimited bandwidth applies to normal applications that are not primarily used for streaming of either audio or video.

Nightly Backups

We keep rolling backups. That means if you select 30 days then we will take nightly backups of your server and store them for 30 days. On the 31st day the oldest backup will be deleted and replaced with the current day's backup. These are full backups of both the entire file system and bare metal level server backups.

How A File, Folder Or Entire Site Can Be Restored

With our backups, individual files, folders or an entire server can be restored.

For VPS's, these restores can be completed within the Control Panel if on the Windows operating system. For Linux based operating systems, simply make the request to our support team.

Spam Experts is a professional email security solution that is tailored to provide content and virus filtering. Whether it's spyware, malware, phishing, virus, or spam, SpamExperts will protect you by eliminating unwanted mail before it reaches your inbox.

With the existing anti-spam measures in place, 99% of spam is taken care of. However, for those wanting an even higher level of spam protection, SpamExperts is a great choice.

SpamExperts Premium Anti-Spam can be added to any domain for just $5 /month/domain.

What is a Virtual Private Network?

A common use for a virtual private network (VPN) is so that Remote Users can connect directly to a server.

A VPN allows users to send and receive data to or from a server as if they were directly connected; providing a more secure method of accessing the server and its resources.

VPN Pricing and Ordering

If you require a VPN for your server, please include the request in the additional comments section of the checkout process.

If you require more than 25 VPN users, please contact our VPS Sales department for assistance.

Load Balancing and VLANs

Load balancing and Virtual Local Area Networks (VLANs) are also available to assist you with creating your own network infrastructure within our private cloud. If you would like to enquire about these features, please schedule a free consultation so that one of our VPS Solution Specialists can help you explore your options.

Unlimited Conditions

We strive to offer ample resources with each plan type. However, there are certain cases where a customer tries to abuse certain resources, so we have to have certain restrictions on the Unlimited features.

Unlimited in one respect means not abusive. For example, if your site is consuming a abnormal amount of resources on the shared server, that would be abusive.

Abusive is to be determined by management. Our goal is to provide hosting, so we don't go around looking for abusers. However, when we find one, we will notify the account holder to correct the situation.

Unlimited Storage

For disk space on shared plans and reseller plans, if a site is using more than 30 GB of space, that would be questioned. That is not normal shared hosting usage.

Unlimited Bandwidth

Unlimited bandwidth means that there are no set limits placed on the amount of bandwidth, or network traffic, either to or from your server, that you can utilize during a month.

Our Unlimited Bandwidth feature is intended for normal application or website activity. Live video streaming for example, is not a normal application or website activity. If you need live streaming or any other non normal bandwidth requirement, consult with our VPS specialist and we can customize a solution for you.