hostek.com - How to experience the best support service:

1) Check the Wiki (Extensive Knowledge Base and FAQ's)

Our experienced support staff, admins and even some customers have all contributed to a very useful Wiki that contains the answers to most any common (and some uncommon) support questions.

2) Online Support Ticket system

If you don't find the answer you're looking for in the Wiki, please submit a Support Ticket with the domain that the issue is about, as that will allow us to provide you with the quickest solution. By utilizing the Support Ticket system, it allows any of our staff to know the situation and will allow us to more quickly resolve your issue.

3) Live Chat

If you don't see the answer in the FAQ or Forum and have a simple question, you can use our Live Chat to chat with a sales or support staff member.

4) Check our Forum

Many questions are answered along with coding samples in our forum. The Forum is a great way to learn and share.