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Report of isolated network interruption - July 7th between 8:30pm-9:00pm CDT

Saturday, July 07, 2018

This evening, we have experienced a brief interruption our network infrastructure between the period of (8:30pm-9:30pm CDT), that had caused a portion of shared (web, database, and email) servers and some VPS servers to become temporarily unavailable. In this case, our network administrators have been able to detect the issue shortly after it manifested and have taken action to correct the immediate issue and stabilize the affected network segments.

Currently, we do not have any details regarding the cause of the interruption. However, we will continue to update this status as additional details regarding this incident become available.
 
Overall,  once corrected we have been able to verify that the affected shared and VPS customer services and should have resumed normal connectivity. However, in the event that you experience any issues regarding connectivity to a Shared service or VPS, please contact support at:

[email protected]
       or
https://support.hostek.com