UPDATE: Our admins have addressed the issue and the problem is resolved.
If any clients are still expereincing issues with their database, please submit a support ticket.
Thank you for your patience on this matter.
We are currently aware of an issue with our MySQL21 Database server as there is an issue with the service working in proper operation. Our admins are currently working on the server to bring it back into full operation and will update details once we have further information.