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STL POD2 Brief interruption 2/25 710pm CST

Tuesday, February 25, 2020

This evening, we experienced a brief interruption(30-45 seconds) in our POD2 network infrastructure between the period of (709pm-711pm CDT), that had caused a portion of shared (web, database, and email) servers and some VPS servers to become temporarily unavailable. In this case, there was an OS failure on an edge device that triggered an automatic failover event.. Our network administrators have been able to detect an issue with high availability shortly after it recovered, and have taken corrective action to stabilize the affected Highly Available segments should something similar happen in the future.

Please contact our support team if you are urrently having any issues, or if you have any other questions regarding this inident.